About Us:
Glenn was one of the top Hurlcon / Astralpool / Zodiac (Fluidra) gas techs for over 25 years and is an Authorised Service & Warranty Agent.
We cover all warranty and service issues directly. All spare parts available and almost all spare parts are carried in the Service Vehicles, so where possible, we can get it up and running on the first visit.
An Added Benefit of Buying or Servicing from us:
We are Authorized Dealers & Warranty Service Agents for all Astralpool, Hurlcon, Zodiac heaters. Should any issue arise, we can handle issues directly!
The hardiest of all the Astralpool / Hurlcon gas heaters. The HX & WX gas spa heater has been internally almost identical for over 20 years. They are one of the best heaters ever made for spas. We are a factory-authorized service agent for Astralpool. These have been sold as Hurlcon & Astralpool brands.
Gas Combustion Style:
Atmospheric BBQ-style burners, with solid reflective fire bricks. Spark Ignition.
Water Header Manifolds: Noryl threaded
Heat Exchanger: Cupro Nickel
Current Models: Natural Gas or LPG
HX 70 - Output: ~15kW
HX 120 - Output: ~25kW
WX 70 / WX 75 - Output: ~15kW
WX 120 - Output: ~25kW
Old Models (Obsolete):
HX150
The JX wall mounted gas spa heater are simple and robust. They have been around for several years, and are one of their workhorses. Being wall-mounted, they don't take up much spas.
We are a factory-authorized service agent for Astralpool. These have been sold as Hurlcon & Astralpool brands.
Gas Combustion Style: Fan-forced flue, with BBQ-style burners. Spark Ignition.
Water Header Manifolds: Noryl threaded.
Heat Exchanger: Cupro Nickel
Current Models : INDOOR or OUTDOOR NAT or LPG
JX 130 - Output: ~27kW
JX 160 - Output: ~33kW
The Astralpool ICI Gas heater is the latest heater on the market. Based on the Zodiac JXI, this heater has been proven for a several years. Super compact. Replaces all Viron, ICI, and HiNRG heaters in the 200-400mJ range.
Combustion Style: Fan-forced downward flame from central burner, through round heat exchanger coils. Hot-Surface Ignition.
Water Manifolds: Noryl, multi-gasket, against steel plate.
Heat Exchanger: Cupro Nickel
Current Models: Natural Gas or LPG
IXI 200 - Output: ~
IXI 370 - Output: ~
The ICI 200 & ICI 400 are a heater made by Astralpool Australia. Replaces all Viron & Viron eVo models.
Combustion Style: Fan-forced downward flame from Ceramic-mesh burner, with solid reflective fire bricks. Hot-Surface Sinitride Ignition
Water Manifolds: Noryl, multi-gasket, against steel plate.
Heat Exchanger: Cupro Nickel
Discontinued Models: Natural Gas or LPG
ICI 200 - Output : ~47kW <-- not currently available.
ICI 400 - Output : ~94kW
Common Replacements:
ICI 200 -> ixi 200 or Raypak 200
ICI 400 -> ixi 370, Raypak 350, Raypak 430
The Viron eVo gas heaters were discontinued in 2021. Replaced by the iXi.
Combustion Style: Fan-forced downward flame from Ceramic-mesh burner, with solid reflective fire bricks. Hot-Surface Sinitride Ignition
Water Manifolds: Noryl, multi-gasket, against stainless steel plate.
Heat Exchanger: Cupro Nickel
Discontinued Models: Natural Gas or LPG
Viron eVo 250 - Output: ~62W
Viron eVo 350 - Output: ~87kW
Viron eVo 450 - Output: ~105kW
Old Models: (Obsolete)
Viron 250 | Viron 350 | Viron 450 | Viron 550
Common Replacements:
Viron 250 -> ixi 200 or Raypak 200
Viron 350 -> ixi 200 or Raypak 280
Viron 450 -> ixi 370, Raypak 350, Raypak 430
These were based on Purex MiniMax / Triton models. These are by far one of the most popular heaters since the early 2000s. Most of these heaters are now reaching the end of their usable life. Gas valves, heat exchangers, burners, and other parts are no longer available. We are likely to have the last remaining ignitions parts for these.
Models: (Obsolete)
MX125,MX 150, MX 200, MX 250,MX 300,MX 400,MX 500
Common Replacements:
MX125 -> HX120
MX150 ->HX120
MX200 -> ixi 200 or Raypak 200
MX250 -> ixi 200 or Raypak 280
MX300 -> ixi 200, Raypak 280
MX400 -> ixi 370, Raypak 350, Raypak 430
A very popular heater for many pool builders. Now are no longer available. Available in both left and right hand installations. We are a factory-authorized service agent for Astralpool.
Combustion Style: Fan-forced upward flame from tubular burners. Hot-Surface Sinitride Ignition
Header Manifolds: Noryl, multi-gasket, against steel plate
Heat Exchanger: Cupro-nickel
Models: Natural Gas or LPG
HiNRG 175 - Output: ~40kW
HiNRG 250 - Output: ~58kW
HiNRG 400 - Output: ~92kW
Also sold as Jacuzzi brand.
Common Replacements:
HiNRG 175 - HX 120
HiNRG 250 -> ixi 200 or Raypak 200
HiNRG 450 -> ixi 370, Raypak 350, Raypak 430
Before Astralpool took over Hurlcon, older Hurlcon heaters were beige. We carry almost all spare parts in stock. Very well built and hardy gas spa heaters. There was also a Wilton 75 Spa Heater available in the past. Models: HX 70 / HX 120 / HX 150 / WX Series
Older Hurlcon heaters were beige. We carry almost all spare parts in stock. Very well built and hardy gas spa heaters. These have a toggle switch, with Red LED display, and analogue dial. Models: HX 70 / HX 120 / HX 150 / WX 70 / WX 75 / WX 120 / Wilton 75 / Minimax 70 / Minimax 120 / Minimax 150 / MM
From the 1990s, these older Hurlcon heaters were beige. We carry almost all spare parts in stock. Very well built and hardy gas spa heaters. These have a toggle switch, with red and/or greed LED status lights. Models: HX 70 / HX 120 / HX 150 / WX 70 / WX 75 / WX 120 / Wilton 75 / Minimax 70 / Minimax 120 / Minimax 150 / MM
Purex Hurlcon Minimax MM / Purex Tropic Isle - older heater. One of the best heaters ever made. Bronze headers that rarely leaked. We can surprisingly supply many spare parts for these. They are the predecessor to Hurlcon MX heaters. Commonly branded Purex, Pentair, Hurlcon.
Very early heaters by Hurlcon. Amazingly well-built, and some can still be repaired. Very few parts are available though. These are basically modified and re-branded Purex / Pentair heaters.
The HX 70 and HX 120 made for only a few months in 2001. This gas heater had a completely different thermostat PCB than any others, and are very rare. These PCBs are obsolete, but we modify the heater to suit the current PCB. Internally, these are the same units.
New Style Hurlcon MX 125 150 200 250 300 400 Heat Exchanger
Astralpool & Hurlcon Gas Heater Error Codes:
F0 - Heater locked off. Can't read temperature. Reset Power. If error re-occurs, call for service.
F1 - Thermostat reads very high temperature. Allow water to cool. Check filters are clean and there is sufficient water flow. Cycle mains power to reset. If error re-occurs, call for service.
F2 - Heater has gotten too hot. Check filters are clean and there is sufficient water flow. Wait several minutes for water to cool. Cycle mains power to reset. Clean filters, and re-try. If error re-occurs, replace Hi-Limit Switches, and brass plugs.
F3 - Temperature fault. Cycle mains power to reset. If error re-occurs, call for service.
F4 - Flame roll-out detected. This means the flames have been detected outside the burner area. If this occurs do no re-light heater. Turn off gas. Often caused by a blocked heat exchanger, corrosion or other reason for flames not to be contained within the firebox.
F6 - Heater Burning too hot. Do not use heater.
F7 - Condensate tank limit. Cycle power to reset. If error re-occurs, call for service. Condensate tank may be corroded, or heat exchanger breaking down. Often the sign of end-of-life of a Viron heater.
F8 - Commonly caused by faulty temperature sensor in the heat exchanger.
F9 - High temp in heat exchanger. Blocked Heat Exchanger or High combustion temps. Heater needs dismantling to inspect.
L - Heater locked out. Heater has tried to ignite too many times. It will automatically retry after 2 minutes. This allows combustion gases to escape before retrying. If it re-occurs, it may be faulty flame sensor, igniter, ignition module, blown burner, bad heat exchanger, etc.
Q or Ø - Heater is detecting water pressure, and is ready to ignite when temp is below set-point. If this symbol is not appearing, when pump is running, check that filters are clean, valves are in correct positions, or replace a faulty pressure switch.
* - Igniting. Spark or Hot Surface Ignitor (HSI) are trying to light.
^ - Flame Detected. Heater operating. Symbol looks like an upside-down V.
Heater Rumbling. Gas supply pressure is out of spec or heat exchanger fault. Turn off Heater. Needs gas pressure adjusted, or other issues.
Smoke coming from heater. Turn off heater immediately. Turn off gas. Do not use heater.
Water coming from heater. See below.
Astralpool IXI and Zodiac JXI:
Fault High Limit: This generally occurs due to low water flow (eg dirty filter), or when the heater has not been allowed to cool down properly. Ensure heater is only used when filter is clean and ensure you allow the heater at least 5 minutes to cool down by leaving the pump running.
To reset the Fault High Limit on a JXI or IXI heater: Hold 3 Buttons together und enter Menu. Go to "Clear Latched Fault" and clear the error. Reset power at powerpoint.
MORE INFORMATION:
Hurlcon Astralpool Viron & ICI Issues:
Due to the Viron heater's extreme efficiency, they can have a few more tedious problems, similar to higher-end cars. We see many issues caused by water & gas supply. We've listed some symptoms and causes below. Note that some symptoms can be caused by more than one thing.
Symptoms of Gas Supply Issues:
- sooting heat exchanger
- burnt heat exchanger
- rumbling or whining of heater
- blocked condensate tank
Symptoms of water issues:
- corroded brass plugs & sensors
- corroded or overheated heat exchanger
- blocked heat exchanger
- leaking manifolds
- leaking heat exchangers
Symptoms of water flow issues:
- overheated, burnt heat exchangers
- leaking manifolds
- boiling / banging / whistling of the heater
Symptoms of air supply issues:
- blocked condensate tank
- damaged heat exchanger fins
- damaged firebox insulation
- damaged blower assembly
Many issues can almost be put down to "bad luck." It is best to have one of our technicians assess your heater on-site.
MX 125 thru 500 Issues:
MX heaters, being based on older Minimax heaters, were a basically robust burning system.
Early models were let down by plastic manifolds that warped, and a mild steel tube end plate. Poor water quality accelerated corrosion and warping. We see many MX heaters that have leaked over time. It's best to have these assessed in person.
We are Authorized Service & Warranty Agents for Astralpool, with a background in Research & Development for Hurlcon.
Copyright © 2023 Classic Gas Services Pty Ltd - License # 27360
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